Terms & Conditions fcm99

Definitions and Scope of Agreement

In this document, "fcm99", "Platform", "we" or "us" refers to the operator of the website fcm99.one and all services offered on it. "User", "you" or "member" refers to any individual who accesses, registers or uses fcm99 services.

These Terms and Conditions ("Agreement") govern the use of the entire platform, including but not limited to online slot games, live casino, sports betting, virtual sports, promotions, bonuses, financial transactions and all forms of communication between users and fcm99.

fcm99 operates under a valid international licence. This Agreement is governed by the laws of the jurisdiction in which the platform is licensed. Any disputes will be resolved through the dispute resolution channels established by the relevant licensing authority.

• This Agreement takes effect as soon as you click "Register" or use any part of the platform.
• fcm99 reserves the right to amend these terms at any time with reasonable notice to users.
• Continued use after any changes is considered acceptance of the new terms.

Registration Eligibility and Account Verification

fcm99 services are restricted to individuals who meet all of the following criteria:

1. At least 21 years of age on the date of registration.
2. Not subject to any legal prohibition or self-exclusion from gambling platforms.
3. Registering for personal entertainment purposes only, and not on behalf of any third party.
4. Providing truthful, accurate and current information during the registration process.

Each user is only permitted to hold one (1) active account at any one time. Opening multiple accounts is prohibited and may result in all related accounts being closed and fund balances held while an investigation is conducted.

fcm99 reserves the right to request identity verification documents at any stage, including a copy of the identity card (MyKad), bank statement or proof of address. Failure to provide the requested documents within the specified time may result in account suspension.

Account Management and Security

Users are fully responsible for the security of their account username and password. fcm99 recommends that users:

• Use a strong and unique password that is not used on other platforms.
• Do not disclose login credentials to anyone, including family members.
• Log out completely from shared or public devices.
• Notify customer support immediately if any unauthorised activity is suspected.

Any activity that occurs through a user's account — whether carried out by the user or by another party who gains access — is the user's responsibility. fcm99 is not liable for losses arising from a user's failure to keep their account secure.

Users may submit a voluntary account closure request via live chat or support email. Valid fund balances will be processed for withdrawal in accordance with standard procedures once identity verification is complete.

Deposits, Withdrawals and Financial Transactions

fcm99 supports the following payment methods for deposits and withdrawals:

• Touch 'n Go eWallet — deposits and withdrawals available
• DuitNow — instant transfer to Malaysian bank accounts
• Online Banking (FPX) — supports major banks in Malaysia
• Cryptocurrency — USDT, BTC and ETH accepted

Deposits: The minimum amount for each deposit is RM10 regardless of the method chosen. No maximum deposit limit is stated here; applicable limits depend on the payment method you select.

Withdrawals: The minimum withdrawal amount is RM50. Processing time is between 5 to 30 minutes once the request is approved. Funds may only be sent to a payment method under the same name as the fcm99 account holder.

Withdrawals are subject to standard compliance checks. fcm99 reserves the right to request supporting documents before approving any withdrawal transaction involving a significant amount or unusual pattern.

Any transaction suspected of being linked to fraud or money laundering will be reported to the relevant authorities and the funds involved will be held pending completion of the investigation.

Bonuses, Promotions and Wagering Requirements

All bonuses and promotions offered by fcm99 are subject to specific wagering requirements. Users are encouraged to read the terms of each promotion carefully before accepting any bonus.

Welcome Bonus: fcm99 offers a 100% bonus on the first deposit up to a maximum of RM1,500. The wagering requirement is 20x the bonus amount received before any bonus funds can be withdrawn.

Examples of wagering requirement calculations:

• Deposit RM100 → bonus RM100 → account balance RM200 → wagering requirement: RM100 × 20 = RM2,000
• Deposit RM3,200 → bonus RM1,500 → account balance RM4,700 → wagering requirement: RM1,500 × 20 = RM30,000

Additional terms that apply to all bonuses:

• Only one promotion may be active at any one time unless stated otherwise.
• Bonuses cannot be transferred to another user.
• fcm99 reserves the right to cancel any bonus if abuse or fraud is detected.
• Wagering requirements must be met within the time period specified in the relevant promotion terms.
• Winnings obtained from free spins or free games are subject to withdrawal limits that vary by promotion.

Game Rules and Acceptance of Results

All games offered at fcm99 — including online slots, live casino, sports betting and virtual sports — operate using certified software and independently audited random number generators (RNG) to ensure fairness and transparency of game outcomes.

Any game result recorded by the fcm99 system is final and binding. Should there be a discrepancy between the result displayed on your screen and our server records, the server records will be taken as the valid outcome.

fcm99 is not responsible for losses arising from internet disruptions, device failures or technical issues on the user's end. In cases where a technical disruption occurs on the platform's end, each case will be reviewed individually and a decision will be made based on available system records.

• Participation in certain games may be subject to minimum and maximum betting limits.
• fcm99 reserves the right to void any bets placed during system disruptions or exceptional circumstances.
• Live sports results follow official sources recognised by the platform.

User Conduct and Prohibited Activities

Users agree not to engage in any of the following activities while using the fcm99 platform:

1. Holding more than one active account, whether directly or through a third party.
2. Using automation software, bots, scripts or any unauthorised method to access the platform.
3. Engaging in any form of fraud, including misrepresenting identity verification or bonus terms.
4. Attempting to manipulate or exploit technical vulnerabilities in the gaming system.
5. Using the platform for money laundering or illegal financial transactions.
6. Abusing promotions through hedging bets or other strategies clearly intended to benefit from bonuses without genuine risk.
7. Harassing other users or support staff through offensive or threatening language.

Violation of any of the above prohibitions may result in immediate action including account suspension, permanent account termination, temporary holding of funds pending investigation, and reporting to relevant authorities if required.

Privacy and Data Protection

fcm99 takes the protection of users' personal information seriously. The collection, use and storage of personal data is managed in accordance with our Privacy Policy, which can be read in full on the Privacy Policy page.

In managing user accounts, fcm99 may collect the following information:

• Personal identification details such as full name, identity card number (MyKad) and date of birth.
• Contact information including email address and mobile phone number.
• Financial information required to process deposits and withdrawals.
• Platform usage data including betting records and transaction history.

This information is used solely for account management, regulatory compliance, fraud prevention and service improvement. fcm99 will not sell or share users' personal information with third parties for marketing purposes without consent.

Limitation of Liability and Disclaimer

fcm99 services are provided "as is" without any implied or express warranties. fcm99 does not guarantee that the platform will always be available without interruption, free from errors, or that it will meet the specific needs of every user.

To the extent permitted by applicable law, fcm99 is not liable for:

• Financial losses incurred while playing on the platform, including money wagered and lost.
• Indirect or consequential damages arising from the use of or inability to use the services.
• Losses resulting from disruptions to third-party services such as payment providers or internet networks.
• Actions or omissions by users that breach these terms.

Online gambling carries financial risk. Users are solely responsible for their betting decisions. Please read our Responsible Gambling page for further guidance.

Changes to Terms and Termination of Service

fcm99 reserves the right to modify, add to or remove any part of these Terms and Conditions at any time. Significant changes will be communicated to users via a notice on the website or to their registered email.

Continued use of the platform after the effective date of any changes is considered acceptance of the updated terms. Users who do not agree with the changes are advised to stop using the platform and contact support to close their account.

fcm99 also reserves the right to suspend or terminate all or part of the platform's services at any time for operational, technical or regulatory reasons, with reasonable notice to users. In the event of platform termination, any valid remaining funds will be returned to users through the established procedure.